IDENTIFICATION OF THE DATA CONTROLLER

Company: Pedaço Distinto, Lda

Address: Travessa da Saibreira, 85 2º Dto 4405-904 Vila Nova de Gaia, Portugal

Tax ID/VAT Number: 517371049

Data Protection Officer Contact: pedacodistinto@gmail.com

INFORMATION AND CONSENT

The Personal Data Protection Law (“LPDP”) and the General Data Protection Regulation (Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016, hereinafter “GDPR”) ensure the protection of natural persons regarding the processing of personal data and the free movement of such data.

By law, "personal data" means any information of any kind, regardless of the format, including sound and image, relating to an identified or identifiable natural person. The protection does not cover corporate data.

By accepting this Privacy Policy, the user gives their informed, express, free, and unequivocal consent for the personal data provided through the website https://PackLowCost.com to be included in a file managed by PackLowCost, whose processing complies with the LPDP and GDPR, adopting appropriate technical and organizational security measures.

PackLowCost maintains a database with the records of its customers. The data in this database are only those provided by the users at the time of registration and are automatically collected and processed under terms approved by the National Data Protection Commission by PackLowCost, the entity responsible for the corresponding file.

At no time will information be requested about philosophical or political beliefs, party or union affiliation, religious faith, private life, racial or ethnic origin, as well as health and sexual life data, including genetic data.

At no time will any of the following activities be performed with the personal data provided through this site:

• Transferring personal data to other persons or entities without prior consent of the data subject;
• Transferring personal data outside the European Economic Area (EEA) without prior consent of the data subject.

PURPOSES OF PERSONAL DATA PROCESSING

The personal data processed through this site will only be used for the following purposes:

• (i) Order processing;
• (ii) Communication with customers and answering questions;
• (iii) Processing requests for information;
• (iv) Handling complaints;
• (v) Statistical analysis activities;
• (vi) Verifying, maintaining, and developing systems and statistical analysis;
• (vii) Direct marketing communications (if consent has been given for this purpose);
• (viii) Fraud prevention and detection;
• (ix) Requesting feedback on purchased products or services;
• (x) Conducting satisfaction surveys;
• (xi) Management and participation in events, contests, and campaigns.

PackLowCost guarantees the confidentiality of all data provided by its customers. Although PackLowCost collects and processes data securely using the most advanced techniques to prevent loss or manipulation, data transmitted over open networks may be exposed to unauthorized third parties.

Users consent that information related to the contracted service with PackLowCost may be accessed to offer additional services.

At the time of data collection, unless otherwise indicated, users may voluntarily provide personal data without this affecting the quality or quantity of services offered. However, failure to provide mandatory data will prevent access to the requested service.

If the user does not agree with these conditions, PackLowCost will not be able to contract with the user through its website.

TRANSFER OF PERSONAL DATA

To fulfill the purposes of this website, PackLowCost will transfer personal data to other entities that will process them for the following purposes:

• Management and processing of payments and invoicing;
• Provision of contracted services;
• Management and participation in events, contests, and campaigns.

Entities to which PackLowCost will transfer personal data will be of the following nature:

• Third parties related to service provision;
• Entities responsible for payment management and invoicing.

SECURITY MEASURES

PackLowCost declares it has implemented and will continue implementing technical and organizational security measures necessary to guarantee the security of personal data provided, aiming to prevent alteration, loss, processing, and/or unauthorized access, considering current technology status, data nature, and risks.

PackLowCost guarantees the confidentiality of all data provided by customers during registration or purchase/order processes. Data collection and processing are secure, preventing loss or manipulation. All data is stored on a Secure Server (128-bit SSL) that encrypts the data. Users can verify the browser is secure if a padlock symbol appears or the URL begins with https instead of http.

Personal data is processed under legally required protection levels to guarantee security and prevent alteration, loss, processing, or unauthorized access, but users acknowledge that Internet security measures are not impregnable.

PackLowCost commits to:

• Store data using legally required technical and organizational security measures to avoid alteration, loss, processing, or unauthorized access;
• Use data solely for defined purposes;
• Ensure data is processed only by employees necessary for service provision, all bound to confidentiality.

COMMERCIAL AND PROMOTIONAL COMMUNICATIONS

One of the purposes of processing personal data is to send electronic communications with commercial and promotional information.

Such communications are only sent to users who have expressly authorized them.

According to Decree-Law No. 7/2004, of January 7, users wishing to stop receiving commercial or promotional communications from PackLowCost may request opposition by sending an email through the contact form.

EXERCISE OF RIGHTS

Under LPDP and GDPR, users can exercise their rights of access, rectification, erasure, limitation, opposition, and portability at any time by contacting:

Mail: Largo Utic, 100 Armazém C8 4430-246 Vila Nova de Gaia, Portugal

Email: contact@packlowcost.com

Phone: +351 934 016 874

Users may also request removal from PackLowCost’s database at any time through these contacts.

SUPERVISORY AUTHORITY

Data subjects have the right to lodge a complaint with the competent supervisory authority, the National Data Protection Commission (CNPD).